Frequently Asked Questions
Find answers to common questions about our products and services.
We offer a 30-Day Money-Back Guarantee from the delivery date. You can open, charge, and try eligible devices and still return them if you're not satisfied. Email sales@bimebeauty.com with your order number within 30 days of delivery to get return instructions; then ship within 14 days of authorization. Refunds go to your original payment method.
Orders ship within 1–3 business days, then standard delivery takes 7–10 business days. Standard shipping is free on orders of $69.99 or more.
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location.